Privacy Policy
Gene's Plumbing and Gas ("us," "we," or "our") operates the ww.genesplumbingandgas.com website (the "Service"). This page aims to inform you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service. We are committed to not using or sharing your information with anyone except as described in this Privacy Policy.
We utilize your Personal Information to provide and enhance the Service. By using the Service, you acknowledge and agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used herein have the same meanings as in our Terms and Conditions, accessible at www.genesplumbingandgas.com.
The Information We Collect About You:
We collect information about you directly from you, from other entities, and automatically through your access or use of our Site.
While using our Service, we may request that you provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information ("Personal Information") may include, but is not limited to:
- Name
- Email address
- Telephone number
- Address
How We Use Your Information:
Gene's Plumbing and Gas Inc. may collect your information through the Service for the following purposes:
- To deliver our services to you
- Utilize your information for general location customization and personalized assistance during service usage
- Communication with you regarding service usage, addressing inquiries, and other customer service-related reasons
- To provide, operate, and manage the Service
- To distribute newsletters and other communications
- To communicate with you, including in response to your inquiries through the chat functionality or services you requested
- To process your employment application
- To schedule or cancel your appointments
- For intake process and billing reasons
- To improve and personalize the Service, including the performance, content, and layout of our web pages
- To direct you to specific content based on how you interact with the website
- As otherwise disclosed at the time of collection or use
- To solicit feedback related to Gene's Plumbing and Gas Inc. services
- This information is used for customer service, security, fraud, or illegal activities detection, archival, and backup purposes in connection with the provision of the Service
- To monitor and analyze trends, usage, and activities
- To comply with our legal obligations and exercise our legal rights
- For any other purposes specified at the point of collection
Log Data:
We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies:
Cookies are files with insignificant amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may be unable to use some portions of our Service.
Service Providers:
We may engage third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security:
We highly prioritize the security of your Personal Information. However, it's important to note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites:
Our Service may contain links to other sites that we do not operate. If you click on a third-party link, you will be directed to that third-party's Site. We strongly advise you to review the Privacy Policy of every Site you visit. We have no control over and assume no responsibility for the content of third-party sites or services, privacy policies, or practices.
Children's Privacy:
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and know that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Compliance With Laws:
We will disclose your Personal Information where required by law or subpoena.
Data Sharing:
We may share your information, including personal data, for the following business and commercial purposes:
Service Providers:
- Disclosure of your information to service providers who perform various functions on our behalf, including administration, marketing, legal purposes, and services requested by you.
Other Visitors to our Website:
- Your username and any posted information on our Site, such as reviews, comments, text, photos, and videos, will be accessible and searchable by all Site users and services.
Social Networks:
- Our Site features social media components and widgets like LinkedIn, Instagram, and Facebook buttons. These may collect your IP address and page visit information, with interactions governed by the third party's privacy policies.
Analytics Providers:
- Sharing your information with analytics providers to evaluate Site and service usage.
Analytics:
We may employ automated tools like Google Analytics to assess site usage and user experience. These tools might use cookies and other tracking technologies. You can review Google's privacy practices at https://www.google.com/policies/privacy/ or opt-out using the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
Changes To This Privacy Policy:
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to the Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Email: contact@genesplumbingandgas.com
Last updated: 9/1/2024